Omnichannel Does Not Equate to Omnichannel Fraud
As the years have gone by, banks are slowly evolving and offering paperless banking solutions. Individuals tend to overlook communication from their respective banks. Many neglect the need to verify the authenticity of a text or email and end up suffering at the hands of cybercriminals. To ensure frictionless communication and build synergy, banks need to establish consistent, familiar branding.