Question 1

What are NOLA products?

Accepted Answer

We built NOLA initially to help solve our own problem in the recovery industry. Still, it is built for any business or call centers with a sales team or anyone looking to manage clients using an all-in-one platform.

Question 2

Is your system flexible enough to allow me to adapt to new clients?

Accepted Answer

Short answer. yes. We built the software for easy of use onboarding & scalability

Question 3

Do your current clients have a voice as to how your software should perform?

Accepted Answer

Short answer. Absolutely! Before adding new updates to NOLA, we ask our sounding board console, "Our Clients," and all are involved in the improvement process.

Question 4

Does your software provide multi-channel communication for consumers?

Accepted Answer

Short answer. yes. We are an Omnichannel CRM software which means we have multichannel integrated old school Fax, IVR, Broadcast, Predictive, Phone, Email, SMS, Ringless, Web chat, Video, etc.

Question 5

Will your software allow me to adapt to the regulations of our industry?

Accepted Answer

Our system comes with the tools necessary to create compliance tracking files and fields within the database.

Question 6

Does NOLA have an integrated dialer?

Accepted Answer

Short answer. Absolutely! We started as an autodialer software, then we just got Curious George with it :) and kept building.

Question 7

Do you offer a web portal for consumer payments?

Accepted Answer

Absolutely!

NOLA AUTOMATION - Omnichannel Contact Center Software

NOLA AUTOMATION - Omnichannel Contact Center Software

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